G2 Vendor Directory

TrekMail vs. Hiver in Gmail

A side-by-side comparison based on G2 review data.

MetricTrekMail

by TrekGuider

Hiver in Gmail

by Hiver

Overall rating4.74.6
Review count121,296
Ease of use8.99.2
Ease of setup8.99.1
Quality of support8.29.3
Meets requirements9.39.1
NPS7570.73751
Small Business100.0%66.7%
Mid-Market0.0%27.4%
Enterprise0.0%5.9%
Total page views9092,199
Total LLM citations472,577

TrekMail

TrekMail is a domain email hosting and management platform built to make business email operations predictable and scalable. It is designed for small businesses with a single domain as well as agencies, IT operators, and teams managing many domains and large numbers of mailboxes. What TrekMail does TrekMail provides a web-based control panel to connect custom domains and manage email services end-to-end: • Add and verify domains with guided DNS steps • Create, manage, and organize mailboxes at scale • Configure forwarding and domain-level catch-all (route all inbound mail for a

Pros

    Hiver in Gmail

    Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface.

    Pros

    • Ease of Use
    • Team Collaboration
    • Email Management
    • Communication
    • Customer Support
    • Collaboration