G2 Vendor Directory

TrackSmart.com vs. Calabrio ONE

A side-by-side comparison based on G2 review data.

MetricTrackSmart.com

by ComplyRight

Calabrio ONE

by Verint

Overall rating3.44.4
Review count15447
Ease of use8.69.1
Ease of setup7.98.8
Quality of support7.49.1
Meets requirements8.79.0
NPS-28.57142960.91954
Small Business73.3%8.2%
Mid-Market20.0%55.2%
Enterprise6.7%36.6%
Total page views441,030
Total LLM citations153,813

TrackSmart.com

TrackSmart is a web-based, affordable solution that simplifies employee time-tracking and scheduling tasks. Trusted by thousands of businesses, TrackSmart lets your employees handle everyday attendance tasks so you can focus on what matters most. And with TrackSmart, you have the flexibility to only use the features you need. TrackSmart Attendance makes it simple to keep track of employee time off, such as vacations, sick days, and personal time.

Pros

    Calabrio ONE

    Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.

    Pros

    • Ease of Use
    • Features
    • Efficiency
    • Scheduling
    • Customer Support
    • User Interface