TrackSmart.com vs. Calabrio ONE
A side-by-side comparison based on G2 review data.
| Metric | TrackSmart.com | Calabrio ONE |
|---|---|---|
| Overall rating | 3.4 | 4.4 |
| Review count | 15 | 447 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 7.9 | 8.8 |
| Quality of support | 7.4 | 9.1 |
| Meets requirements | 8.7 | 9.0 |
| NPS | -28.571429 | 60.91954 |
| Small Business | 73.3% | 8.2% |
| Mid-Market | 20.0% | 55.2% |
| Enterprise | 6.7% | 36.6% |
| Total page views | 44 | 1,030 |
| Total LLM citations | 15 | 3,813 |
TrackSmart.com
TrackSmart is a web-based, affordable solution that simplifies employee time-tracking and scheduling tasks. Trusted by thousands of businesses, TrackSmart lets your employees handle everyday attendance tasks so you can focus on what matters most. And with TrackSmart, you have the flexibility to only use the features you need. TrackSmart Attendance makes it simple to keep track of employee time off, such as vacations, sick days, and personal time.
Calabrio ONE
Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.
- Ease of Use
- Features
- Efficiency
- Scheduling
- Customer Support
- User Interface