Track-It! vs. ScriptRunner for Jira
A side-by-side comparison based on G2 review data.
| Metric | Track-It! | ScriptRunner for Jira |
|---|---|---|
| Overall rating | 3.7 | 4.4 |
| Review count | 100 | 26 |
| Ease of use | 8.2 | 8.9 |
| Ease of setup | 7.9 | 8.7 |
| Quality of support | 8.0 | 8.2 |
| Meets requirements | 8.1 | 9.1 |
| NPS | 3.061224 | 52 |
| Small Business | 14.1% | 30.8% |
| Mid-Market | 56.6% | 34.6% |
| Enterprise | 29.3% | 34.6% |
| Total page views | 186 | 89 |
| Total LLM citations | 254 | 267 |
Track-It!
Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated
- Customizability
- Automation
- Customization
- Ease of Use
- Jira Integration
- Customer Support