Track-It! vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Track-It! | NinjaOne |
|---|---|---|
| Overall rating | 3.7 | 4.7 |
| Review count | 100 | 5,553 |
| Ease of use | 8.2 | 9.3 |
| Ease of setup | 7.9 | 9.2 |
| Quality of support | 8.0 | 9.2 |
| Meets requirements | 8.1 | 9.2 |
| NPS | 3.061224 | 82.241285 |
| Small Business | 14.1% | 46.2% |
| Mid-Market | 56.6% | 46.4% |
| Enterprise | 29.3% | 7.4% |
| Total page views | 186 | 12,935 |
| Total LLM citations | 254 | 44,059 |
Track-It!
Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface