G2 Vendor Directory

Track-It! vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricTrack-It!

by BMC Helix

AssetSonar

by EZO

Overall rating3.74.5
Review count10089
Ease of use8.29.0
Ease of setup7.98.8
Quality of support8.09.3
Meets requirements8.18.8
NPS3.06122460.91954
Small Business14.1%10.1%
Mid-Market56.6%75.9%
Enterprise29.3%13.9%
Total page views1861,129
Total LLM citations2542,737

Track-It!

Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.

Pros

    AssetSonar

    Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

    Pros

    • Asset Management
    • Ease of Use
    • Product Quality
    • Integrations
    • Efficiency
    • Simple