G2 Vendor Directory

Track-It! vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricTrack-It!

by BMC Helix

ClickUp

by ClickUp

Overall rating3.74.6
Review count10015,182
Ease of use8.28.7
Ease of setup7.98.5
Quality of support8.09.0
Meets requirements8.19.1
NPS3.06122477.284123
Small Business14.1%77.7%
Mid-Market56.6%18.5%
Enterprise29.3%3.8%
Total page views18643,073
Total LLM citations254110,700

Track-It!

Newly redesigned, fully web based integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use. Track-It! includes modules for Help Desk, Asset Management, Endpoint Management, Software Deployment, Patch Management, Change Management, Purchasing, Self Service, Dashboards, Reporting, SLAs, Business Rules and more.

Pros

    ClickUp

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

    Pros

    • Ease of Use
    • Task Management
    • Features
    • Project Management
    • Organization
    • Team Collaboration