Total Network Inventory vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Total Network Inventory | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.8 | 4.3 |
| Review count | 24 | 789 |
| Ease of use | 9.3 | 9.1 |
| Ease of setup | 8.6 | 8.8 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.3 | 8.8 |
| NPS | 91.666667 | 53.333333 |
| Small Business | 79.2% | 8.2% |
| Mid-Market | 12.5% | 68.0% |
| Enterprise | 8.3% | 23.9% |
| Total page views | 165 | 1,346 |
| Total LLM citations | 105 | 9,590 |
Total Network Inventory
Total Network Inventory is an on-premises software inventory and PC audit management solution designed for businesses of all sizes. It allows users to scan devices present on a network and provides a report detailing active operating systems, running processes, hardware, software and hotfixes. Total Network Inventory helps users manage inventory, software assets, and logs. The solution groups network assets and allows users to attach comments or other information to them. The reports generated by the system can be copied, printed or exported for further use.
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction