timeSheets vs. xMatters
A side-by-side comparison based on G2 review data.
| Metric | timeSheets | xMatters |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 27 | 801 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.5 | 9.2 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 62.962963 | 71.611253 |
| Small Business | 25.9% | 15.3% |
| Mid-Market | 59.3% | 27.1% |
| Enterprise | 14.8% | 57.6% |
| Total page views | 18 | 2,216 |
| Total LLM citations | 17 | 5,125 |
timeSheets
TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, project timelines, and resource allocation, ensuring accurate record-keeping and enhanced productivity. Key Features and Functionality: - Automated Time Tracking: Facilitates seamless recording of work hours, reducing manual entry errors and saving time.
- Ease of Use
- Productivity Improvement
- Solutions
- Tracking
- User Interface
- Customer Support
xMatters
xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.
- Alerting System
- Ease of Use
- Alert Management
- Automation
- Notifications
- Integrations