G2 Vendor Directory

timeSheets vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetrictimeSheets

by Abhra

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.34.7
Review count27396
Ease of use8.99.4
Ease of setup9.08.9
Quality of support8.59.3
Meets requirements8.79.5
NPS62.96296379.949239
Small Business25.9%15.0%
Mid-Market59.3%36.5%
Enterprise14.8%48.6%
Total page views18899
Total LLM citations176,953

timeSheets

TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, project timelines, and resource allocation, ensuring accurate record-keeping and enhanced productivity. Key Features and Functionality: - Automated Time Tracking: Facilitates seamless recording of work hours, reducing manual entry errors and saving time.

Pros

  • Ease of Use
  • Productivity Improvement
  • Solutions
  • Tracking
  • User Interface
  • Customer Support

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus