G2 Vendor Directory

Ticketmaster vs. TicketRoot

A side-by-side comparison based on G2 review data.

MetricTicketmaster

by Ticket Master

TicketRoot

by Root ID

Overall rating4.14.9
Review count1612
Ease of use9.19.6
Ease of setup10.09.7
Quality of support7.89.9
Meets requirements8.79.6
NPS37.5100
Small Business62.5%33.3%
Mid-Market25.0%66.7%
Enterprise12.5%0.0%
Total page views280189
Total LLM citations4,85267

Ticketmaster

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.

Pros

  • Ticketing
  • Ease of Use
  • Options Variety
  • Event Management
  • Access Ease

TicketRoot

TicketRoot – Global Event Management Platform TicketRoot is a full-stack event management and registration platform built for organizers running conferences, exhibitions, trade shows, and large public festivals. It unifies registration, ticketing, check-ins, exhibitor management, cashless payments, and analytics in one connected system — giving event teams complete control from planning to reporting, with visibility across the entire event lifecycle.

Pros

  • Quick Setup
  • Helpful
  • Ease of Use
  • Ticketing
  • Efficiency
  • Reporting