G2 Vendor Directory

Ticketmaster vs. Blackthorn Events

A side-by-side comparison based on G2 review data.

MetricTicketmaster

by Ticket Master

Blackthorn Events

by Blackthorn.io

Overall rating4.14.5
Review count16230
Ease of use9.18.8
Ease of setup10.08.5
Quality of support7.89.2
Meets requirements8.79.1
NPS37.569.130435
Small Business62.5%41.8%
Mid-Market25.0%44.9%
Enterprise12.5%13.3%
Total page views2802,003
Total LLM citations4,8523,200

Ticketmaster

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.

Pros

  • Ticketing
  • Ease of Use
  • Options Variety
  • Event Management
  • Access Ease

Blackthorn Events

If running an event means filing a request every time you need a new ticket type, session, or form, you’re not alone. Most event platforms make you choose: capable but hard to learn, or easy to use but outside your CRM, with data that sometimes syncs back in. Blackthorn Events is the event management platform that runs natively in Salesforce. And now it’s built for the person running the event. Meet Forge Forge is Blackthorn’s web-based workspace for building and running events end to end. Work in your browser, without learning Salesforce screens or waiting in an admin queue.

Pros

  • Event Management
  • Customer Support
  • Ease of Use
  • Salesforce Integration
  • Helpful
  • Easy Setup