G2 Vendor Directory

Keap vs. SendPulse

A side-by-side comparison based on G2 review data.

MetricKeap

by Thryv

SendPulse

by SendPulse

Overall rating3.94.6
Review count32725
Ease of use8.49.1
Ease of setup8.19.0
Quality of support8.48.9
Meets requirements8.49.1
NPS16.12903278.499278
Small Business80.0%89.9%
Mid-Market16.7%8.7%
Enterprise3.3%1.4%
Total page views1,1451,705
Total LLM citations9,35211,830

Keap

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Pros

  • Automation
  • Automation Features
  • Ease of Use
  • Client Relationship Management
  • Automation Efficiency
  • Email Marketing

SendPulse

SendPulse is an AI-driven email and chatbot marketing platform that helps scaling businesses acquire, grow, and retain customers through email and chatbot conversations — all powered by a built-in CRM that streamlines sales and marketing efforts from start to finish. Trusted globally for more than 11 years, the company now serves over 200,000 customers, with substantial operations spanning Latin America (with an office in Brazil) and Europe as part of its international footprint.

Pros

  • Ease of Use
  • Automation
  • Features
  • Easy Setup
  • User-Friendly
  • Customer Support