G2 Vendor Directory

Keap vs. GetResponse

A side-by-side comparison based on G2 review data.

MetricKeap

by Thryv

GetResponse

by GetResponse

Overall rating3.94.3
Review count321,144
Ease of use8.48.7
Ease of setup8.18.6
Quality of support8.49.0
Meets requirements8.48.7
NPS16.12903255.625
Small Business80.0%77.3%
Mid-Market16.7%16.7%
Enterprise3.3%6.1%
Total page views1,1451,288
Total LLM citations9,35211,146

Keap

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Pros

  • Automation
  • Automation Features
  • Ease of Use
  • Client Relationship Management
  • Automation Efficiency
  • Email Marketing

GetResponse

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Email Marketing
  • Features
  • Email Management