G2 Vendor Directory

Keap vs. Dotdigital

A side-by-side comparison based on G2 review data.

MetricKeap

by Thryv

Dotdigital

by Dotdigital

Overall rating3.94.4
Review count321,245
Ease of use8.48.9
Ease of setup8.18.4
Quality of support8.49.0
Meets requirements8.48.8
NPS16.12903257.790602
Small Business80.0%40.4%
Mid-Market16.7%46.5%
Enterprise3.3%13.1%
Total page views1,1452,272
Total LLM citations9,3528,904

Keap

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

Pros

  • Automation
  • Automation Features
  • Ease of Use
  • Client Relationship Management
  • Automation Efficiency
  • Email Marketing

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Email Marketing
  • Features
  • Intuitive