G2 Vendor Directory

ThousandEyes vs. TeamViewer ONE

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

TeamViewer ONE

by TeamViewer

Overall rating4.54.5
Review count8011
Ease of use8.58.7
Ease of setup8.58.6
Quality of support8.87.8
Meets requirements9.09.4
NPS70.88607660
Small Business8.8%42.9%
Mid-Market12.5%42.9%
Enterprise78.8%14.3%
Total page views450182
Total LLM citations2,779207

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros