G2 Vendor Directory

ThousandEyes vs. Splunk Real User Monitoring

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

Splunk Real User Monitoring

by Cisco

Overall rating4.54.4
Review count8012
Ease of use8.58.1
Ease of setup8.58.4
Quality of support8.88.9
Meets requirements9.08.6
NPS70.88607654.545455
Small Business8.8%16.7%
Mid-Market12.5%33.3%
Enterprise78.8%50.0%
Total page views45080
Total LLM citations2,77945

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

Splunk Real User Monitoring

Splunk Real User Monitoring (RUM) helps you understand, measure, and improve your end user experience. Splunk RUM stitches together complete user sessions in an end to end view with backend performance, helping you understand how your entire environment impacts your customer experience, from backend services to web browsers and native mobile applications (iOS and Android).

Pros

  • Monitoring
  • Replay Features
  • Tracing
  • Deep Insights
  • Analytics
  • Real-time Monitoring