ThousandEyes vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | ThousandEyes | New Relic |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 80 | 584 |
| Ease of use | 8.5 | 8.6 |
| Ease of setup | 8.5 | 8.9 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 70.886076 | 59.753954 |
| Small Business | 8.8% | 27.5% |
| Mid-Market | 12.5% | 43.1% |
| Enterprise | 78.8% | 29.4% |
| Total page views | 450 | 1,950 |
| Total LLM citations | 2,779 | 25,177 |
ThousandEyes
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.
- Features
- Insights
- Monitoring
- Reliability
- Tracking
- Issue Detection
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface