G2 Vendor Directory

ThousandEyes vs. IBM Instana

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

IBM Instana

by IBM

Overall rating4.54.4
Review count80485
Ease of use8.58.8
Ease of setup8.59.0
Quality of support8.88.8
Meets requirements9.08.8
NPS70.88607660.2537
Small Business8.8%21.9%
Mid-Market12.5%41.6%
Enterprise78.8%36.5%
Total page views4502,195
Total LLM citations2,77914,434

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Pros

  • Ease of Use
  • Monitoring
  • Real-time Monitoring
  • Monitoring Capabilities
  • Easy Setup
  • Insights