G2 Vendor Directory

ThousandEyes vs. Catchpoint

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

Catchpoint

by LogicMonitor

Overall rating4.54.5
Review count80112
Ease of use8.58.6
Ease of setup8.58.8
Quality of support8.89.2
Meets requirements9.09.2
NPS70.88607668.807339
Small Business8.8%11.7%
Mid-Market12.5%22.5%
Enterprise78.8%65.8%
Total page views450327
Total LLM citations2,7792,292

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

Catchpoint

The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences.

Pros

  • Issue Detection
  • Monitoring
  • Customer Support
  • Real-time Monitoring
  • Alert Notifications
  • Monitoring Services