G2 Vendor Directory

ThousandEyes vs. BugSnag

A side-by-side comparison based on G2 review data.

MetricThousandEyes

by Cisco

BugSnag

by SmartBear

Overall rating4.54.3
Review count8038
Ease of use8.59.0
Ease of setup8.59.3
Quality of support8.89.0
Meets requirements9.09.1
NPS70.88607652.631579
Small Business8.8%42.1%
Mid-Market12.5%34.2%
Enterprise78.8%23.7%
Total page views450173
Total LLM citations2,7792,025

ThousandEyes

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

Pros

  • Features
  • Insights
  • Monitoring
  • Reliability
  • Tracking
  • Issue Detection

BugSnag

BugSnag helps you deliver better user experiences by giving your developers real-time insights into app health. Keep your app stable and fast using end-to-end observability capabilities tailor-made for front-end web and mobile experiences. With over 30 integrations, BugSnag's full-stack monitoring works with your favorite tools for fast issue resolution and easy team alignment.

Pros

  • Ease of Use
  • Issue Detection
  • Error Tracking
  • Dashboard Customization
  • Dashboard Quality
  • Dashboard Usability