TheySaid vs. UserTesting
A side-by-side comparison based on G2 review data.
| Metric | TheySaid | UserTesting |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 92 | 794 |
| Ease of use | 9.5 | 8.7 |
| Ease of setup | 9.7 | 8.8 |
| Quality of support | 9.6 | 9.1 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 89.130435 | 64.130435 |
| Small Business | 55.4% | 21.2% |
| Mid-Market | 33.7% | 37.5% |
| Enterprise | 10.9% | 41.2% |
| Total page views | 669 | 2,435 |
| Total LLM citations | 808 | 25,139 |
TheySaid
TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.
- Ease
- Simple
- Ease of Use
- AI Integration
- Insights Generation
- Efficiency
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process