G2 Vendor Directory

TheySaid vs. Listen360

A side-by-side comparison based on G2 review data.

MetricTheySaid

by Theysaid inc.

Listen360

by EverCommerce

Overall rating4.84.5
Review count9246
Ease of use9.59.5
Ease of setup9.79.0
Quality of support9.69.4
Meets requirements9.49.2
NPS89.13043570.454545
Small Business55.4%40.0%
Mid-Market33.7%46.7%
Enterprise10.9%13.3%
Total page views669121
Total LLM citations808330

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management