G2 Vendor Directory

TheySaid vs. Heap by Contentsquare

A side-by-side comparison based on G2 review data.

MetricTheySaid

by Theysaid inc.

Heap by Contentsquare

by Contentsquare

Overall rating4.84.4
Review count921,097
Ease of use9.58.3
Ease of setup9.78.7
Quality of support9.68.9
Meets requirements9.48.8
NPS89.13043555.493482
Small Business55.4%34.6%
Mid-Market33.7%54.1%
Enterprise10.9%11.3%
Total page views669947
Total LLM citations8082,094

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency

Heap by Contentsquare

Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored?

Pros

  • Ease of Use
  • Insights
  • Efficiency
  • Intuitive
  • Automation
  • Tracking