TheySaid vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | TheySaid | Delighted |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 92 | 60 |
| Ease of use | 9.5 | 9.6 |
| Ease of setup | 9.7 | 9.5 |
| Quality of support | 9.6 | 9.4 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 89.130435 | 83.050847 |
| Small Business | 55.4% | 40.0% |
| Mid-Market | 33.7% | 58.3% |
| Enterprise | 10.9% | 1.7% |
| Total page views | 669 | 413 |
| Total LLM citations | 808 | 2,131 |
TheySaid
TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.
- Ease
- Simple
- Ease of Use
- AI Integration
- Insights Generation
- Efficiency
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.