G2 Vendor Directory

TheySaid vs. ConnectWise PSA

A side-by-side comparison based on G2 review data.

MetricTheySaid

by Theysaid inc.

ConnectWise PSA

by ConnectWise

Overall rating4.84.0
Review count92582
Ease of use9.57.8
Ease of setup9.77.1
Quality of support9.67.8
Meets requirements9.48.6
NPS89.13043530.630631
Small Business55.4%66.1%
Mid-Market33.7%28.0%
Enterprise10.9%5.9%
Total page views669921
Total LLM citations8088,599

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability