TheySaid vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | TheySaid | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.8 | 4.0 |
| Review count | 92 | 582 |
| Ease of use | 9.5 | 7.8 |
| Ease of setup | 9.7 | 7.1 |
| Quality of support | 9.6 | 7.8 |
| Meets requirements | 9.4 | 8.6 |
| NPS | 89.130435 | 30.630631 |
| Small Business | 55.4% | 66.1% |
| Mid-Market | 33.7% | 28.0% |
| Enterprise | 10.9% | 5.9% |
| Total page views | 669 | 921 |
| Total LLM citations | 808 | 8,599 |
TheySaid
TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.
- Ease
- Simple
- Ease of Use
- AI Integration
- Insights Generation
- Efficiency
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability