G2 Vendor Directory

TheHive vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricTheHive

by StrangeBee

ServiceNow Security Operations

by ServiceNow

Overall rating4.34.3
Review count1885
Ease of use9.08.5
Ease of setup8.68.1
Quality of support8.28.6
Meets requirements9.18.9
NPS44.44444454.878049
Small Business11.8%16.9%
Mid-Market35.3%23.4%
Enterprise52.9%59.7%
Total page views380593
Total LLM citations2,0342,400

TheHive

TheHive is a Cybersecurity Incident Response Management (CIRM) platform designed to help SOC, CERT, CSIRT and MSSP teams manage the full incident response lifecycle. It serves as a central hub where security analysts can receive and triage alerts, investigate, collaborate, automate actions and close incidents—all without switching tools. The platform integrates natively with other security tools, allowing teams to operate within existing workflows rather than replacing them.

Pros

  • Integrations
  • Customization
  • Visibility
  • Product Innovation
  • Features
  • Ease of Use

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management