G2 Vendor Directory

theCRM vs. Zoho CRM Plus

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Zoho CRM Plus

by Zoho

Overall rating5.04.4
Review count10132
Ease of use9.58.7
Ease of setup10.08.6
Quality of support9.88.7
Meets requirements9.88.9
NPS10056.48855
Small Business44.4%56.8%
Mid-Market44.4%36.8%
Enterprise11.1%6.4%
Total page views801,384
Total LLM citations4910,621

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Zoho CRM Plus

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

    Pros

    • Ease of Use
    • Efficiency
    • Integrations
    • Automation
    • Integration
    • Automation Features