G2 Vendor Directory

theCRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Zoho CRM

by Zoho

Overall rating5.04.1
Review count102,956
Ease of use9.58.5
Ease of setup10.08.3
Quality of support9.88.0
Meets requirements9.88.6
NPS10038.596491
Small Business44.4%61.6%
Mid-Market44.4%32.3%
Enterprise11.1%6.1%
Total page views808,329
Total LLM citations49129,821

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful