G2 Vendor Directory

theCRM vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Dynamics 365 Sales

by Microsoft

Overall rating5.03.8
Review count101,624
Ease of use9.57.8
Ease of setup10.07.6
Quality of support9.87.9
Meets requirements9.88.3
NPS10012.354949
Small Business44.4%30.6%
Mid-Market44.4%39.9%
Enterprise11.1%29.5%
Total page views801,670
Total LLM citations4939,093

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Dynamics 365 Sales

    Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

    Pros

    • Ease of Use
    • Integrations
    • Lead Management
    • Helpful
    • Customization
    • Automation