G2 Vendor Directory

theCRM vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Capsule CRM

by Capsule

Overall rating5.04.7
Review count10528
Ease of use9.59.5
Ease of setup10.09.4
Quality of support9.89.5
Meets requirements9.89.1
NPS10084.512428
Small Business44.4%93.1%
Mid-Market44.4%6.6%
Enterprise11.1%0.4%
Total page views801,773
Total LLM citations4918,728

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Capsule CRM

    Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

    Pros

    • Ease of Use
    • Customer Support
    • User-Friendly
    • Simplicity
    • Task Management
    • Easy Setup