G2 Vendor Directory

theCRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetrictheCRM

by CRM-UK

Bigin by Zoho CRM

by Zoho

Overall rating5.04.6
Review count10877
Ease of use9.59.2
Ease of setup10.08.9
Quality of support9.88.7
Meets requirements9.88.8
NPS10074.112257
Small Business44.4%90.9%
Mid-Market44.4%8.1%
Enterprise11.1%1.0%
Total page views803,314
Total LLM citations4921,375

theCRM

theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more efficiency. We can help you improve the management, tracking, automation and reporting of all your processes.  Increase the efficiency of marketing, sales, product management, service delivery and much more. theCRM can be quickly integrated with your existing systems. Make your business more efficient by reducing the manual duplication of data and improving data quality.

Pros

    Bigin by Zoho CRM

    Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

    Pros

    • Ease of Use
    • Simple
    • Intuitive
    • Simplicity
    • Features
    • Affordable