G2 Vendor Directory

ATLAS vs. 800.com

A side-by-side comparison based on G2 review data.

MetricATLAS

by Call Atlas

800.com

by 800.com

Overall rating4.84.7
Review count101,079
Ease of use9.69.5
Ease of setup9.39.4
Quality of support9.49.4
Meets requirements9.79.5
NPS8080.223881
Small Business80.0%86.1%
Mid-Market20.0%12.9%
Enterprise0.0%1.0%
Total page views2913,754
Total LLM citations6454,529

ATLAS

Atlas is an advanced call tracking and analytics platform designed to help businesses and marketers optimize their inbound and pay-per-call campaigns. By providing real-time insights into call performance, Atlas enables users to enhance marketing strategies, improve customer interactions, and maximize return on investment (ROI). Key Features and Functionality: - Enhanced Customer Insights: Gain a comprehensive understanding of customer behavior through detailed call analytics, facilitating more personalized engagement.

Pros

  • Call Tracking
  • Analytics
  • Customization
  • Sales Improvement
  • Visibility
  • Customer Support

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Number Management
  • Positive Experience
  • Reliability