G2 Vendor Directory

Interact vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricInteract

by The Quiz Collective

Zoho CRM

by Zoho

Overall rating4.74.1
Review count1222,956
Ease of use9.68.5
Ease of setup9.58.3
Quality of support9.78.0
Meets requirements9.38.6
NPS85.12396738.596491
Small Business84.7%61.6%
Mid-Market9.3%32.3%
Enterprise5.9%6.1%
Total page views3948,329
Total LLM citations3,199129,821

Interact

Interact is a software for creating lead generation, product recommendation and customer engagement quizzes. Interact is directly integrated with most major email marketing and marketing automation systems, so when you collect leads with Interact, they are automatically added to your email software and segmented based on quiz results and answers to quiz questions. Founded in 2014, quizzes built on the Interact platform have been viewed over 1 billion times and have generated over 100 million leads.

Pros

  • Ease of Use
  • User Interface
  • Integrations
  • Setup Ease
  • Lead Generation
  • Customer Support

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful