G2 Vendor Directory

Allo vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricAllo

by The Mobile-First Company

Nextiva

by Nextiva

Overall rating4.74.5
Review count2093,685
Ease of use9.68.9
Ease of setup9.58.7
Quality of support9.69.2
Meets requirements9.39.2
NPS78.2608767.041404
Small Business87.0%76.7%
Mid-Market13.0%22.1%
Enterprise0.0%1.2%
Total page views1,2888,328
Total LLM citations7,30515,292

Allo

The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to

Pros

  • Ease of Use
  • Call Recording
  • Customer Support
  • Reliability
  • Easy Setup
  • Easy Integration

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service