Allo vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Allo | Nextiva |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 209 | 3,685 |
| Ease of use | 9.6 | 8.9 |
| Ease of setup | 9.5 | 8.7 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 78.26087 | 67.041404 |
| Small Business | 87.0% | 76.7% |
| Mid-Market | 13.0% | 22.1% |
| Enterprise | 0.0% | 1.2% |
| Total page views | 1,288 | 8,328 |
| Total LLM citations | 7,305 | 15,292 |
Allo
The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to
- Ease of Use
- Call Recording
- Customer Support
- Reliability
- Easy Setup
- Easy Integration
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service