G2 Vendor Directory

The Customer Factor vs. MobiWork

A side-by-side comparison based on G2 review data.

MetricThe Customer Factor

by TheCustomerFactor.com

MobiWork

by MobiWork

Overall rating4.64.9
Review count1077
Ease of use8.29.1
Ease of setup8.68.9
Quality of support8.89.5
Meets requirements9.19.4
NPS7092.207792
Small Business80.0%50.6%
Mid-Market20.0%36.4%
Enterprise0.0%13.0%
Total page views21550
Total LLM citations231,561

The Customer Factor

The Customer Factor is a service management software that allows you to track the aspects of your business with automated features to help you manage quality, productivity and more.

Pros

    MobiWork

    MobiWork is a Field Services Management (FSM) software solution that helps businesses with field employees or contractors streamline operations, increase productivity, and deliver consistent, high-quality services across small, mid-size, and enterprise-level organizations. MobiWork is a mobile-first, cloud-based platform that unifies all critical field operations into one system, connecting office personnel and mobile workers in real-time. The MobiWork solution is utilized by any company with employees or contractors in the field on a regular basis.

    Pros

    • Ease of Use
    • Features
    • Customer Support
    • Customization
    • User-Friendly
    • Scheduling Management