The Customer Factor vs. Kickserv
A side-by-side comparison based on G2 review data.
| Metric | The Customer Factor | Kickserv |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 10 | 182 |
| Ease of use | 8.2 | 9.0 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 8.8 | 9.3 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 70 | 65.921788 |
| Small Business | 80.0% | 83.3% |
| Mid-Market | 20.0% | 14.4% |
| Enterprise | 0.0% | 2.2% |
| Total page views | 21 | 501 |
| Total LLM citations | 23 | 2,579 |
The Customer Factor
The Customer Factor is a service management software that allows you to track the aspects of your business with automated features to help you manage quality, productivity and more.
Kickserv
Kickserv provides an approachable and affordable way for service companies to manage leads, schedule and manage jobs, estimates, invoices and payments from anywhere. Trusted by professionals since 2006, our user interface is easy to use and easy to learn. Mobile applications for iOS and Android and integration with QuickBooks are included with all plans. World class support so you don’t have to go it alone. This is service made simple.
- Ease of Use
- Scheduling Management
- Scheduling
- Customer Support
- Features
- Scheduling Ease