G2 Vendor Directory

The Customer Factor vs. Autodesk Forma (formerly Autodesk Construction Cloud)

A side-by-side comparison based on G2 review data.

MetricThe Customer Factor

by TheCustomerFactor.com

Autodesk Forma (formerly Autodesk Construction Cloud)

by Autodesk

Overall rating4.64.4
Review count105,667
Ease of use8.28.4
Ease of setup8.68.2
Quality of support8.88.3
Meets requirements9.18.5
NPS7059.612219
Small Business80.0%23.5%
Mid-Market20.0%45.5%
Enterprise0.0%31.0%
Total page views217,582
Total LLM citations2332,703

The Customer Factor

The Customer Factor is a service management software that allows you to track the aspects of your business with automated features to help you manage quality, productivity and more.

Pros

    Autodesk Forma (formerly Autodesk Construction Cloud)

    Autodesk Forma (formerly Autodesk Construction Cloud) connects workflows, teams and data at every stage of construction to reduce risk, maximize efficiency, and increase profits. Autodesk Build is part of Autodesk Forma (formerly Autodesk Construction Cloud)'s newest set of products that further connect data, workflows, and teams throughout the entire building lifecycle. Build delivers a broad, deep, and connected set of field execution and project management tools for builders in a single software platform that is easy to deploy, adopt and use.

    Pros

    • Ease of Use
    • Collaboration
    • Team Collaboration
    • Sharing
    • Document Management
    • Easy Access