G2 Vendor Directory

The Customer Factor vs. Appenate (formerly Forms On Fire)

A side-by-side comparison based on G2 review data.

MetricThe Customer Factor

by TheCustomerFactor.com

Appenate (formerly Forms On Fire)

by Appenate (Pty) Ltd

Overall rating4.64.5
Review count10270
Ease of use8.29.1
Ease of setup8.68.8
Quality of support8.89.3
Meets requirements9.19.3
NPS7070.188679
Small Business80.0%54.8%
Mid-Market20.0%34.8%
Enterprise0.0%10.4%
Total page views21371
Total LLM citations231,813

The Customer Factor

The Customer Factor is a service management software that allows you to track the aspects of your business with automated features to help you manage quality, productivity and more.

Pros

    Appenate (formerly Forms On Fire)

    Appenate is a no-code platform designed for building mobile forms and applications, specifically tailored for industries such as field service, inspections, maintenance, and inventory management. This innovative solution enables teams in sectors like construction, logistics, manufacturing, and facilities management to transition from paper-based processes to digital workflows. By standardizing operations and enhancing compliance, Appenate allows organizations to deploy enterprise-grade applications in a matter of minutes, eliminating the need for coding or developer resources.

    Pros

    • Ease of Use
    • Form Customization
    • Customization Options
    • Form Creation
    • User-Friendly
    • Customization