Thareja AI vs. Microsoft Copilot
A side-by-side comparison based on G2 review data.
| Metric | Thareja AI | Microsoft Copilot |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 29 | 442 |
| Ease of use | 9.7 | 9.3 |
| Ease of setup | 9.7 | 9.4 |
| Quality of support | 9.7 | 8.7 |
| Meets requirements | 9.8 | 8.8 |
| NPS | 96.551724 | 56.451613 |
| Small Business | 86.2% | 34.9% |
| Mid-Market | 10.3% | 30.9% |
| Enterprise | 3.4% | 34.2% |
| Total page views | 435 | 829 |
| Total LLM citations | 242 | 513 |
Thareja AI
Thareja is an AI customer support platform that lets businesses build custom AI agents trained on their own content — websites, help centers, docs, PDFs, and internal knowledge bases. Unlike generic chatbots, Thareja agents deliver accurate, company-specific answers around the clock across web chat, email, Zendesk, WhatsApp, Slack, Instagram, and more. When the AI can't resolve an issue, it automatically creates a support ticket for your team.
- Time Tracking
- Time-saving
- Simple
- Ease of Use
- Automation
- Reliability
Microsoft Copilot
Microsoft Copilot is a generative AI assistant for work that’s built into the Microsoft 365 apps people use every day—like Word, Excel, PowerPoint, Outlook, and Teams. It helps you stay in the flow of work by turning your ideas, content, and data into action. Powered by Work IQ, Copilot connects the dots across your work—bringing together your emails, files, meetings, and conversations to deliver more relevant, contextual, and personalized assistance. It understands how work gets done in your organization and adapts to your role, priorities, and patterns over time.