G2 Vendor Directory

Textr Team vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricTextr Team

by Textr

Zoom Phone

by Zoom

Overall rating4.54.6
Review count742,683
Ease of use9.69.4
Ease of setup10.09.2
Quality of support9.58.9
Meets requirements9.49.4
NPS74.28571476.928896
Small Business43.2%51.8%
Mid-Market21.6%33.4%
Enterprise35.1%14.9%
Total page views563,417
Total LLM citations5617,676

Textr Team

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

Pros

  • Video Conferencing
  • Quick Setup
  • Intuitive
  • Business Tools
  • Call Recording
  • User-Friendly

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features