G2 Vendor Directory

Textr Team vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricTextr Team

by Textr

Natterbox

by Natterbox Limited

Overall rating4.54.4
Review count74143
Ease of use9.69.2
Ease of setup10.08.8
Quality of support9.59.2
Meets requirements9.49.0
NPS74.28571467.132867
Small Business43.2%31.7%
Mid-Market21.6%58.5%
Enterprise35.1%9.9%
Total page views56396
Total LLM citations561,487

Textr Team

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

Pros

  • Video Conferencing
  • Quick Setup
  • Intuitive
  • Business Tools
  • Call Recording
  • User-Friendly

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

Pros

  • Customer Support
  • Helpful
  • Features
  • Reliability
  • Ease of Use
  • CRM Integration