G2 Vendor Directory

Tesseract vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricTesseract

by Asolvi

ServiceMax

by PTC

Overall rating4.44.2
Review count21143
Ease of use8.08.6
Ease of setup7.78.4
Quality of support7.58.3
Meets requirements8.18.7
NPS47.36842145.714286
Small Business38.1%25.4%
Mid-Market28.6%39.9%
Enterprise33.3%34.8%
Total page views87477
Total LLM citations3744,106

Tesseract

Tesseract is a comprehensive, cloud-based field service management solution designed to streamline service operations for organizations managing and maintaining assets in the field. Developed by Asolvi, Tesseract offers an end-to-end platform that enhances operational efficiency, optimizes resource allocation, and improves service delivery. Its flexibility allows businesses to adapt to evolving customer needs and scale as they grow. Key Features and Functionality: - Scheduling: Efficiently plan and assign tasks to field service agents, ensuring optimal use of resources.

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access