G2 Vendor Directory

Teqtivity vs. Zendesk for Employee Service

A side-by-side comparison based on G2 review data.

MetricTeqtivity

by Teqtivity Inc.

Zendesk for Employee Service

by Zendesk

Overall rating4.74.5
Review count11112
Ease of use9.29.1
Ease of setup8.49.1
Quality of support9.89.1
Meets requirements9.29.3
NPS90.90909166.055046
Small Business20.0%26.4%
Mid-Market60.0%54.7%
Enterprise20.0%18.9%
Total page views106519
Total LLM citations1002,790

Teqtivity

Teqtivity is a cloud-based IT asset management software that helps you track your IT hardware from procurement to end of life. You don't have time to waste on a run-of-the-mill product. Our development team customizes Teqtivity to fit your specific business requirements, so you can maximize your ROI. Whether you need unique status rules, custom reports, or integrations with other business tools, our team of experts can help you get it done.

Pros

  • Setup Ease
  • Asset Management
  • Integrations
  • Seamless Implementation
  • Ease of Use
  • Customer Support

Zendesk for Employee Service

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity.

Pros

  • Ease of Use
  • Features
  • Time-saving
  • Customer Support
  • Helpful
  • Useful