G2 Vendor Directory

Teqtivity vs. SymphonyAI IT Service Management

A side-by-side comparison based on G2 review data.

MetricTeqtivity

by Teqtivity Inc.

SymphonyAI IT Service Management

by SymphonyAI

Overall rating4.74.6
Review count1168
Ease of use9.29.2
Ease of setup8.48.9
Quality of support9.88.7
Meets requirements9.28.9
NPS90.90909172.727273
Small Business20.0%2.9%
Mid-Market60.0%29.4%
Enterprise20.0%67.6%
Total page views106192
Total LLM citations100700

Teqtivity

Teqtivity is a cloud-based IT asset management software that helps you track your IT hardware from procurement to end of life. You don't have time to waste on a run-of-the-mill product. Our development team customizes Teqtivity to fit your specific business requirements, so you can maximize your ROI. Whether you need unique status rules, custom reports, or integrations with other business tools, our team of experts can help you get it done.

Pros

  • Setup Ease
  • Asset Management
  • Integrations
  • Seamless Implementation
  • Ease of Use
  • Customer Support

SymphonyAI IT Service Management

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers.

Pros

  • Automation
  • User Interface
  • Customizability
  • Easy Setup
  • Ease of Use
  • Monitoring