Teqtivity vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Teqtivity | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 11 | 789 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 8.4 | 8.8 |
| Quality of support | 9.8 | 9.0 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 90.909091 | 53.333333 |
| Small Business | 20.0% | 8.2% |
| Mid-Market | 60.0% | 68.0% |
| Enterprise | 20.0% | 23.9% |
| Total page views | 106 | 1,346 |
| Total LLM citations | 100 | 9,590 |
Teqtivity
Teqtivity is a cloud-based IT asset management software that helps you track your IT hardware from procurement to end of life. You don't have time to waste on a run-of-the-mill product. Our development team customizes Teqtivity to fit your specific business requirements, so you can maximize your ROI. Whether you need unique status rules, custom reports, or integrations with other business tools, our team of experts can help you get it done.
- Setup Ease
- Asset Management
- Integrations
- Seamless Implementation
- Ease of Use
- Customer Support
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction