G2 Vendor Directory

Tenfold vs. Voiso

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

Voiso

by Voiso

Overall rating4.54.8
Review count17292
Ease of use9.49.8
Ease of setup9.29.9
Quality of support9.110.0
Meets requirements9.09.5
NPS68.26347385.869565
Small Business27.9%13.0%
Mid-Market41.9%87.0%
Enterprise30.2%0.0%
Total page views451,064
Total LLM citations1323,443

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

Voiso

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions.

Pros

  • Reliability
  • Ease of Use
  • Features
  • Artificial Intelligence
  • AI Technology
  • Time-saving