G2 Vendor Directory

Tenfold vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

Squaretalk

by Squaretalk

Overall rating4.54.8
Review count172149
Ease of use9.49.5
Ease of setup9.29.5
Quality of support9.19.4
Meets requirements9.09.1
NPS68.26347385.810811
Small Business27.9%42.3%
Mid-Market41.9%55.7%
Enterprise30.2%2.0%
Total page views451,382
Total LLM citations1322,332

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

Pros

  • Ease of Use
  • Reliability
  • Efficiency
  • Automation
  • Features
  • Helpful