G2 Vendor Directory

Tenfold vs. SalesCaptain

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

SalesCaptain

by SalesCaptain

Overall rating4.54.4
Review count172295
Ease of use9.49.2
Ease of setup9.29.3
Quality of support9.19.4
Meets requirements9.09.4
NPS68.26347371.525424
Small Business27.9%69.9%
Mid-Market41.9%29.8%
Enterprise30.2%0.3%
Total page views455,570
Total LLM citations1321,778

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving