Tenfold vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Tenfold | Nextiva |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 172 | 3,685 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 9.1 | 9.2 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 68.263473 | 67.041404 |
| Small Business | 27.9% | 76.7% |
| Mid-Market | 41.9% | 22.1% |
| Enterprise | 30.2% | 1.2% |
| Total page views | 45 | 8,328 |
| Total LLM citations | 132 | 15,292 |
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service