G2 Vendor Directory

Tenfold vs. FreJun

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

FreJun

by FreJun

Overall rating4.54.8
Review count17281
Ease of use9.49.9
Ease of setup9.29.8
Quality of support9.19.9
Meets requirements9.09.9
NPS68.26347392
Small Business27.9%21.0%
Mid-Market41.9%79.0%
Enterprise30.2%0.0%
Total page views45987
Total LLM citations1321,842

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

FreJun

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers.

Pros